Information we collect
We collect the information needed to run the store, including your name, email address, phone number, delivery address, order details, reviews, favorites, and account sign-in data. If you choose a local wallet or cash payment method, we may collect payment references, payer wallet names, and notes needed to verify the order.
How we use your information
We use your information to create and secure your account, process orders, verify payments, arrange delivery, provide support, prevent abuse, improve the store experience, and send order-related notifications through enabled channels such as email, WhatsApp, SMS handoff, or browser push notifications.
Payments and local wallets
The store may show only the payment methods enabled by the owner. For local digital wallets, customers may be asked to use the store wallet number or QR code inside their wallet app, then submit a reference so the store can verify payment.
Service providers
We may use trusted service providers for authentication, hosting, database storage, file uploads, payment processing, email, WhatsApp, SMS handoff, push notifications, analytics, and operational logging. These providers process data only as needed to support the store.
Data retention
We keep account, order, payment, delivery, and notification records for as long as needed for store operations, customer support, audit, fraud prevention, and legal or accounting requirements. The store owner may remove or archive data when it is no longer needed.
Your choices
You can update account and delivery information where the app provides controls. You can also disable browser push notifications from your browser settings. For help with account, order, or data questions, contact the store owner through the support channels provided by the store.
Changes to this policy
We may update this policy as store features, service providers, or legal requirements change. Updates will be posted on this page with the latest effective date.